It is automatically issuing vouchers to customers, redeemable up until 31 July 2020. Get answers to your questions about Orlando . Happy Christmas to everyone on the orlando forum. Preview. I f your travel firm cancels on you, you should be entitled to your money back. Ask a question Recent Conversations. The CMA has received formal commitments that all will be processed 'without undue delay'. My family had always booked with virgin holidays and this was my first time dealing with Virgin as an adult and I was thoroughly impressed with the level of service I’ve received. All forums . “Holiday cancelled 23rd April for holiday due to depart 9th May .No contact from virgin we are knocking on the door but Richard Branson is hiding behind the sofa obviously doesn't want to refund his honest hard working customers. Your message. Do you have to cancel your Virgin Holidays booking? Graham Berry, who had a booking with Virgin Holidays for departure on 2 April, requested a refund after the trip was cancelled. Virgin should be your first port of call if you're looking to get your money back. Nam fermentum, nulla luctus phareta vulputate, fells tellus mollis orci, sed rhoncus sapien nunc eget odio. Virgin has been making consumers wait up to 120 days for a refund and the CAA said it was "not satisfied". Virgin Holidays has received 53,000 refund requests since the start of March, totalling £203m - a situation which it said had put the company under "extraordinary pressure". They were polite, helpful and personable. Virgin Holidays says it has processed 98% of the 53,000 refund requests it's received since March 1. Holidays cancelled up to the end of August will be repaid by 30 October, while those cancelled last month or this month will be repaid by 20 November. Orlando forums . Virgin Atlantic will only refund you for the flights it has cancelled. When will refunds be issued? Virgin Holidays has also agreed to refund holidays cancelled on or after 1 November within 14 days as per package holiday regulations, and will be submitting regular progress reports to the CMA. Get notified by e-mail when a reply is posted. Spoke with William Nathan of Virgin Holidays over the phone yesterday and requested a refund because of the ongoing pandemic. Virgin Holidays has received 53,000 refund requests since March 1, totalling £203million. If you don’t give any information about your request to join the group and confirm you will read the pinned post you will be declined. Your request for refund for DCT7ED can't be processed at this time. Read our community guidelines. Orlando forums . Ryanair and Virgin Atlantic were the worst airlines for flouting the law by delaying refunds for cancelled holidays last year, a damning survey found. These undertakings apply to all Virgin Holidays businesses that offer package holidays, including Virgin Holidays Cruises. Virgin Holidays has committed to refund all customers whose package holidays were cancelled due to coronavirus after hundreds of complaints were made over delayed payments. The tour operator will also ensure those who are entitled to a refund for a holiday cancelled on or after November 1, 2020, will be paid within 14 days. Virgin Holidays has received 53,000 refund requests since March 1, 2020, totalling £203 million. Such cancellations can be as much as 100% of the original reservation. Yes, you can cancel your Virgin Holidays booking; however, there will be significant charges for cancellations. Virgin Holidays risks being taken to court if it does not repay customers by these dates. Virgin insists that the option of a cash refund is still available to customers. 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